New Distributor Partnerships in Australia and New Zealand!

May 10, 2023 – After a long and successful partnership with Stuart Hand and his team at Adaptalift Group, our relationship has come to a close as they move in a new business direction. We’d like to take this opportunity to express our heartfelt thanks to Stuart and the entire Adaptalift team for their continued efforts in representing Special Mobility and serving our customers over the years. Their dedication and service have been truly appreciated.

As we move forward, we are thrilled to introduce two new distributor partnerships in the region. In Australia, we’ve teamed up with Yeager Aerospace, a company we’ve had a long-standing relationship with and who is well-versed in our PRM solutions. Brian Patrick Lynn of Yeager Aerospace will now be the go-to contact for any inquiries and support related to Special Mobility products. For the New Zealand market, we’ve established a partnership with Cubro. Arne Moxham will now be the go-to contact for any inquiries and support related to Special Mobility products.

Both Yeager Aerospace and Cubro bring extensive experience and commitment to quality service within the PRM-sector, ensuring our customers continue to receive the high standards of support they expect from Special Mobility. We are confident that these new partnerships will provide a seamless transition and are excited to continue serving the Australian and New Zealand markets with the same level of excellence our customers are accustomed to. We look forward to a successful and collaborative future with Yeager Aerospace and Cubro!

FAQ Block

Here are some frequently asked questions you might have regarding this news topic. For other questions you might have, you can refer to our FAQ-page.

On our Dealer page, you will find an overview of existing distributors in regions that are already covered.

We work worldwide with a network of carefully selected distributors and service partners. These are active in, among others, Europe, the Middle East, Asia, North America, Australia, and New Zealand.

Is your country or region not listed (yet)? Feel free to contact us — we will be happy to assist you directly from our headquarters or refer you to a suitable partner.

Yes, and in many cases this is even a requirement. We expect our distributors not only to represent us commercially, but also to act as a regional point of contact for service and aftersales.

To enable this, we train and certify our partners so they can provide local maintenance and technical support. This ensures faster response times, support in the local language, and a direct relationship with the end user. Naturally, we remain available as the manufacturer to provide support in the background.

We are looking for partners who are not only commercially active, but who can also add regional value in terms of service. Key criteria include:

relevant experience in PRM services, mobility, or healthcare;
knowledge of local legislation and operational processes;
an active network within airports, healthcare institutions, or the leisure sector;
a commercially driven yet service-oriented approach;
the ability to provide local technical support, maintenance, and aftersales;
basic knowledge of import procedures, customs formalities, and logistics handling.

After reviewing your profile, we will be happy to schedule an introductory meeting to discuss the possibilities together.

Yes, where possible we support local demonstrations, reference visits, trial placements, or trade shows. Depending on the region and availability, we coordinate together how we, as the manufacturer, can contribute to a successful presentation of our products in your market.

Absolutely. We highly value feedback from real-world use. Many of our innovations have been developed based on input from partners and users. As a partner, you can actively contribute to improvement processes or even be involved in co-creation and testing phases.

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